We’re thrilled and proud to announce Education & Events Coordinator Ashley Murata and Education Director Jay Jennings were both certified last week as Professional Standards Administrators!
Having association staff certified as Professional Standards Administrators is absolutely critical to properly serving our REALTOR® members. These certified administrators bring specialized knowledge of the Code of Ethics enforcement process, ensuring complaints are handled with consistency, fairness, and in accordance with NAR guidelines.
Professional Standards Administrators who have completed certification training understand the nuances of due process, proper documentation, and confidentiality requirements that protect both the complainant and respondent throughout ethics proceedings. 
Certified administrators also serve as valuable resources for members navigating ethics concerns, providing guidance that helps resolve issues early and maintain professional relationships within the community. 
