Following our contract terms with SentriLock, a standard annual fee adjustment of 1.9% will be applied to your monthly subscription. This updated fee will be reflected on your June 1, 2025 invoice.
We appreciate your continued partnership and are committed to providing the tools and support you need for success.
If you have any questions about this adjustment, please donāt hesitate to contact the number listed below.
For users enrolled in Recurring Payments through the Payment Profile feature, your fee payment will be automatically initiated on the due date. To complete the payment manually, you have the following options:
Online Payment:
Visit our website www.sentrilock.com.
Click on your profile picture located in the top-right corner.
Navigate to “Billing and Payments” from the drop-down menu, then click the credit card button to securely process your payment online.
Phone Payment:
Call 513-618-5828. Please have your Sentrilock External ID ready, as you will need it for the phone-based payment.