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Trouble with Lockbox Autopayment?

Posted on 01/09/2025

If you have set up autopay in your Sentrilock account to have your monthly payment automatically drawn from your bank account, you might encounter an issue. If you notice that the third or fourth autopayment is declined by your bank, please contact your financial institution and approve the charge for recurring payments to continue to go through.
If you remember, this occurred with our previous lockbox provider. Please email membership@valleymls.com with questions.